To the Editor:
Editor’s note: Bree Andrews sent the Herald a letter that she sent to Chicago Parking about her unpleasant experience with an employee of the company.
Dear Chicago Parking:
This afternoon I did some shopping with my children at the Hyde Park Marshalls. We were happy to have local shopping and spent $150.00 at the store. We had our parking ticket validated. When we went to exit the garage onto Lake Park, the woman in front of us called you to say the machine wasn’t accepting tickets. Begrudgingly you opened the gate for her after interrogation. When I drove up, of course the ticket slot was jammed or slowed and didn’t accept my ticket either. Your gate agent insisted I give you my name and my phone number to exit the building and suggested that if I didn’t want to, I would have to find another exit (there is no other exit I could identify). Five cars waited behind me. My ticket stub number is 03698 and my time was 6/12/16 15:06.
I will never go to the stores at 5105 Harper again. I work for the University of Chicago and my children attend the Laboratory Schools and I will encourage them to park elsewhere and shop elsewhere.